Most agencies offer a guarantee if a nanny leaves or is let go early. The details, how long it lasts, what it covers and what voids it, matter far more than the headline.
Read your own agreement; these vary. See terms to read before you sign.
Tammy Gold, LCSW, spent years matching families with nannies before writing Secrets of the Nanny Whisperer (Penguin). Today she works beside families, and their agencies, as a neutral expert: defining the job, interviewing candidates, checking references and setting up the first 30 days.
In my experience, many placements that struggle early are a mismatch of expectations rather than the wrong person. The nanny was never told how you handle naps, screens or discipline, or what "light housework" means in your home. Those are fixable. A mismatch in judgment, safety or values usually isn't.
Helpful next reads: nanny not following instructions, scripts for common nanny problems, and how to end things well.
Often yes. A good agency may help mediate, and an early heads-up can protect your guarantee. Check what your agreement requires.
That's one of the most common reasons families book her. In an hour, she helps you sort fixable issues from real fit problems and plan the conversation.
You can still use an agency again, or hire on your own. Either way, start by clarifying what didn't work, so the next match is better.
Sort it out with an expert who has seen both. $189 for an hour.
$189
Screening call, reference questions, clinical interview, and trial-day checklist.
Download free ↓Questions first? Text (818) 308-1358 · info@caremapmethod.com
Tammy is not an agency and has no affiliation with, or financial interest in, any agency you use. She provides independent expert guidance; hiring decisions remain your family’s. Legal, tax, and licensing questions belong with the appropriate professional or state agency.